Effective Date: August 1, 2023

 

Thank you for choosing Pixels Perfected Studios for your photo post-production needs. This Return Policy outlines the guidelines and procedures for returns and refunds of our services. By using our photo post-production services, you agree to abide by the terms stated in this Return Policy.

 

1. Refund Eligibility

1.1 Satisfaction Guarantee: We strive to provide high-quality photo post-production services that meet your expectations. If you are not satisfied with the results of our services, you may be eligible for a refund.

1.2 Eligibility Period: To be eligible for a refund, you must request a refund within 7 days from the completion of the photo editing service.

 

2. Refund Process

2.1 Contact Us: If you are not satisfied with the results and wish to request a refund, please contact our customer support team at support@pixelsperfectedstudios.com within the eligibility period.

2.2 Provide Details: In your refund request, please provide your order details, the reasons for your dissatisfaction, and any relevant supporting information.

2.3 Assessment: We will review your refund request and the provided information to assess whether it meets our refund eligibility criteria.

2.4 Refund Decision: Our team will notify you of the decision regarding your refund request within 5 business days of receiving your request.

 

3. Refund Criteria

3.1 Refundable Situations: Refunds may be granted in the following situations:

• The photo editing service significantly deviates from the description or sample provided at the time of purchase.

• Errors or omissions made by our editing team that materially affect the quality of the final edited image.

3.2 Non-Refundable Situations: Refunds will not be provided in the following situations:

• Changes in your preferences or expectations after the editing service has been completed and or approved.

• Minor variations in color, tone, or composition that are inherent to the editing process.

• Technical issues with the original image that affect the editing results.

 

4. Refund Process

4.1 Partial Refunds: In some cases, we may offer partial refunds based on the extent of the issues identified.

4.2 Refund Method: Approved refunds will be issued using the same payment method used for the original purchase.

 

5. Contact Us

If you have any questions or concerns about our Return Policy, please contact our customer support team at support@pixelsperfectedstudios.com.

 

6. Changes to this Policy

We reserve the right to update or modify this Return Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

 

By using our photo editing services, you signify your acceptance of this Return Policy.

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PIXELS PERFECTED STUDIOS